Verified U.S. and Canada Amazon orders receive standard coverage calculated from the purchase date.
OFFICIAL VONTORFF WARRANTY
More confidence.
More time covered.
Have your Amazon order number ready. Activate your standard 3-month warranty, then email our care team to apply for 3 years of extended protection.
✓ U.S. & Canada orders✓ Amazon order verification✓ Human support by email
01Verify your orderEnter your name, email and Amazon order number
02Activate 3 monthsYour coverage starts from the purchase date
03Email for 3 yearsSend the prepared request from your own inbox
01
PRODUCT SUPPORT
Support for every
Vontorff product.
Choose your product to open the manual or watch its video tutorial.
Loading product support…
02Simple coverage.
WARRANTY COVERAGE
Simple coverage.
Clear next steps.
Standard coverage lasts 3 months from your Amazon purchase date. After activation, send the prepared email to apply for 3-year extended coverage.
Activate warranty →Extended coverage is activated after the customer sends an email and our care team approves the request.
Approved claims include eligible free returns, replacements and applicable shipping costs.
Our care team reviews every extended warranty request and continues the conversation by email.
This warranty does not limit any consumer rights available under applicable law.
03
COMMON QUESTIONS
Everything you need
before you begin.
01Where can I find my Amazon order number?＋
Open Your Orders in Amazon and select your Vontorff purchase. The order number uses the format 123-1234567-1234567.
02How is my warranty period calculated?＋
Your standard 3-month warranty and approved 3-year extended warranty are both calculated from the original Amazon purchase date.
03How do I apply for the 3-year warranty?＋
Activate your standard warranty first. We will then prepare an email for you. Send it from your own email account so our support team can review your request and reply directly.
04What is included with an approved 3-year warranty?＋
Eligible customers receive free return or replacement service, including applicable shipping costs, subject to the warranty terms and support review.